Hey there, Sian! Thanks a bunch for leaving such a fantastic review! We're absolutely thrilled that you loved our amazing product, and we're even more stoked that the delivery was top-notch. Your kind words mean the world to us! We work hard to ensure our customers like you get the best value for their money, and we're so glad to know that it was totally worth it. If you ever need anything else or have any questions, don't hesitate to reach out. Cheers!
My wife and I purchased this fun tractor for our son’s birthday and i must say he loves it.
However the build quality is not so good: trailer hitch broke within first few month and only toeing the empty trail around the garden. The front near side brake caliper lost a bolt which coursed the brakes to fail (found quite a few other bolts lose to the touch after which I have gone round and address with some lock tight too.
I email with photo’s and no response.
I was then called and asked if I would give a positive review for a gift which I just asked for a new replacement toe hock and resent images - got a response saying the have the part in warehouse but would speak to management on costs - no further comms.
Son loves it but spend more to get a well made one - sorry Riroo but important to be transparent.
Hi Richard! Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback. We're thrilled to hear that your son loves the fun tractor you purchased for his birthday! It's always heart warming to bring joy to little ones. We apologize for the issues you encountered with the build quality, such as the trailer hitch breaking and the brake caliper bolt getting lost. We understand how frustrating that can be. That's not the level of customer service we strive for, and we apologize for any inconvenience caused. Thank you again, Richard, for sharing your feedback.