Happy with the product when finally arrive not broken, but still thing missing and not happy with the services overall
We extend our gratitude for sharing your experience with us. We're pleased to learn that your product arrived in good condition, bringing satisfaction. On the flip side, we're sorry to hear about the missing item and any service-related concerns you encountered. Your feedback is vital, and we take it seriously as we work towards improvement. To assist you further, please connect with our customer service team directly. Thank you for being a valued customer of RiiRoo.
Delivery was very quick and the quad bike was everything we were hoping for. There was one part missing on delivery, but customer services dealth with this swiftly and it was sent out immediately. This was a Christmas present for my granddaughter and it was an absolute hit. She loves it. It has a speed limiter - slow/medium/fast, which can be increased as she gets used to the bike. She says it looks really cool, and it does. It is a brilliant quad bike, well worth the money and has made a little girl extremely happy!! Thoroughly recommended.
Hi Tracy! Thank you so much for taking the time to leave such a fantastic review! I'm thrilled to hear that the quad bike was a hit as a Christmas present for your granddaughter. It warms my heart to know that she loves it and that it has made her extremely happy. I'm also glad our customer services team could swiftly address the missing part issue. We appreciate your recommendation and are delighted to have played a part in bringing joy to your granddaughter. If you ever need anything else, feel free to reach out. Happy riding
Great product overall even if I found couple issues which could be done a bit better, age said over 15 but my daughter which is 9 just fit in , but she is quite tall, few problems with the delivery problem been solve eventually but took a bit of time. Only refund for the items never delivered but never offer discount for the late deliver and the inconvenience of sending back at item which was sent already damaged!
Hi Max! First and foremost, a huge thank you for taking the time to share your experience with our product. We appreciate your candid feedback and are thrilled to hear that, overall, you find it great. I'm sorry to hear about the issues you encountered, especially regarding the age recommendation and the delivery hiccups. We genuinely value your input, and we're taking note of your concerns to enhance our product descriptions and address any delivery-related challenges. Your feedback is crucial in helping us improve, and we're grateful for your understanding as we work towards providing a better experience. Thanks again, Max, for bringing these points to our attention.
Bought an electric quad of Riiroo for my child Christmas present shes really going to love it.
The quad is really good quality.
The delivery was really fast too.
I would highly recommend this company to anyone
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that the electric quad you purchased for your child's Christmas present is of excellent quality and that the delivery exceeded your expectations in terms of speed. It's heart warming to know that your child is going to love it. We appreciate your recommendation and feel honoured that you would recommend our company to others. Your satisfaction is our priority, and we look forward to serving you again in the future.
s item in a few…
RiiRoo delivered this item in a few days of ordering which was a super fast delivery!
The electric quad itself is of top quality, and when ordering there was options to upgrade and to have a personal number plate! Which I thought was a really cute touch.
The stickers for the quad was all wet some how but a quick email to them and next day they sent another set of stickers out
I can’t recommend RiiRoo enough as you won’t be disappointed on service!
Thank you RiiRooo! Going to have one very happy little girl on Christmas day
Thank you so much for taking the time to share your experience with RiiRoo! We're thrilled to hear that you received your electric quad promptly and that the delivery exceeded your expectations. It's wonderful to know that you appreciate the top-notch quality of the product and enjoyed the options to personalize your order, such as the opportunity for a unique number plate – we believe those little touches make a big difference. We apologize for the inconvenience with the stickers, but we're pleased we could swiftly resolve the issue for you. Your kind words and recommendation mean a lot to us, and we're delighted to be part of making Christmas extra special for your little girl. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out.